Welcome to Bright Beach Tour & Safari! Before booking and participating in our tours, please carefully review the following terms and conditions. By booking with us, you agree to abide by these policies.
- Booking and Payment
- A deposit is required to secure your booking. Full payment must be completed before the start of your tour.
- Accepted payment methods include bank transfers, credit/debit cards, and other secure payment gateways.
- Cancellation and Refund Policy
- Cancellations made 30 days before the tour start date are eligible for a full refund.
- Cancellations made 15-29 days before the tour start date will receive a 50% refund.
- Cancellations made less than 15 days before the tour start date are non-refundable.
- Refunds are processed within 14 business days.
- Changes to Bookings
- Requests to change booking dates or tour packages must be made in writing.
- Changes are subject to availability and may incur additional charges.
- Travel Insurance
- Guests are strongly advised to obtain comprehensive travel insurance covering medical expenses, personal liability, and cancellations.
- Bright Beach Tour & Safari is not responsible for any costs incurred due to lack of insurance coverage.
- Health and Safety
- Guests must disclose any medical conditions that may affect their participation in activities.
- We reserve the right to refuse participation to guests whose health or behavior poses a risk to themselves or others.
- Liability and Responsibility
- While we prioritize safety, guests participate in tours at their own risk.
- Bright Beach Tour & Safari is not liable for personal injuries, lost items, or unforeseen circumstances beyond our control, including natural disasters and political unrest.
- Use of Personal Information
- Personal data collected during booking will be used solely for providing our services.
- We do not share personal information with third parties without consent, except as required by law.
- Code of Conduct
- Guests are expected to respect local cultures, wildlife, and the environment.
- Disruptive or inappropriate behavior may result in exclusion from the tour without a refund.
- Intellectual Property
- All content on our website, including images and text, is protected by copyright laws.
- Unauthorized use of our content is prohibited.
- Amendments to Terms
- Bright Beach Tour & Safari reserves the right to update these terms and conditions at any time.
- Guests will be notified of significant changes via our website or email.
For any questions or concerns, please contact us at info@brightbeachtourandsafari.com. Thank you for choosing Bright Beach Tour & Safari. We look forward to creating unforgettable memories with you!